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Vertical AI pricing & features

AU hosting statedAussie voiceAustralian business

AI receptionist · General small business, Enterprise · read from Vertical AI's own website on 19 October 2026

From
A$299 /mo
inc GST
Visit Vertical AI ↗

Plans

Starter

A$299 /mo as listed
  • 500 min included
  • Overage A$0.40/min
  • 3 agents, 1 number, 2 concurrent calls

Growth

A$599 /mo as listed
  • 1,000 min included
  • Overage A$0.40/min
  • 10 agents, 3 numbers, CRM connectors

Scale

A$999 /mo as listed
  • 2,000 min included
  • Overage A$0.40/min
  • 25 agents, 5 numbers, zero data retention mode

Prices exactly as listed on the vendor's site. Currency shown: AUD. GST: inclusive.

Key facts

Website
https://verticalai.com.au/
Pricing page
https://verticalai.com.au/pricing
GST
inc GST inclusive
Setup fee
Self-serve plans: not stated; done-for-you builds from A$2,490 one-off
Free trial
not stated
Contract
Monthly or annual (pay 10 months, get 12)
Integrations
Calendar booking, CRM connectors + webhooks (Growth+), Custom API tools (Scale)
Australian voice
Yes ('Australian + global voices')
Data hosting
Security page: call records, call servers and AI model (AWS Bedrock) in Sydney; speech in Sydney is optional
Australian business
yes
Industries
General small business, Enterprise
Checked on
2026-10-19

What would it cost me?

Example monthEst. A$/moCheapest plan
30 calls × 3 minA$299Starter
100 calls × 3 minA$299Starter
250 calls × 4 minA$499Starter

Monthly estimate, excluding setup fees and add-ons. GST added where prices are ex-GST.

Try your own numbers →

Features mentioned

Self-build agent platformPublish gates and synthetic testingDone-for-you buildsCare plans

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Connect Vertical AI to your other tools

An automation tool like Make can pass call details from an AI receptionist to your calendar, CRM, job software or Xero, if the receptionist offers a way to send data out (such as webhooks, an API or email notifications). Check with the vendor first.

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Sources (vendor's own pages, read 19 October 2026): https://verticalai.com.au/pricing · https://verticalai.com.au/security
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